Merchant Terms and Conditions
Effective Date: September, 2024
1. Introduction
Welcome to Ishahiza.com. These Merchant Terms and Conditions ("Terms") govern your use of our platform as a merchant. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.
2. Merchant Registration
To sell on Ishahiza.com, you must complete the registration process and agree to our Merchant Agreement. You are responsible for providing accurate and complete information during registration and maintaining the confidentiality of your account credentials.
3. Product Listings
- Product Information: You are responsible for providing accurate, complete, and up-to-date product descriptions, images, and pricing. Ensure that your products comply with all applicable laws and regulations.
- Inventory Management: You must keep your inventory updated to prevent overselling. We may suspend or terminate your account if you repeatedly fail to fulfill orders.
4. Order Fulfillment
- Processing Orders: You are responsible for processing and shipping orders promptly. Orders must be shipped within the timeframe specified in your product listing.
- Shipping Costs: You are responsible for shipping costs unless otherwise specified. Ensure that shipping rates and options are clearly communicated to customers.
5. Payments
- Fees: Ishahiza.com may charge fees for listing products and processing transactions. Fees will be outlined in our Merchant Agreement and may be subject to change.
- Payment Processing: Payments for orders will be processed through our payment gateway. You will receive your payment according to the payout schedule specified in your Merchant Dashboard.
6. Returns and Refunds
- Return Policy: You must adhere to our return and refund policies. Ensure that your return policy is clearly stated in your product listings and that you process returns and refunds in accordance with our guidelines.
- Customer Service: You are responsible for handling customer inquiries, complaints, and disputes related to your products.
7. Compliance
- Legal Compliance: You must comply with all applicable laws, regulations, and industry standards related to the sale of your products.
- Prohibited Items: You may not list or sell prohibited items as specified in our Prohibited Products Policy. We reserve the right to remove such listings and terminate your account.
8. Intellectual Property
- Licenses: By listing products on Ishahiza.com, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and promote your product listings on our platform.
- Infringement: You must ensure that your products and listings do not infringe on the intellectual property rights of others.
9. Termination
We reserve the right to suspend or terminate your account and access to our platform if you violate these Terms or if we determine that your continued participation is not in our best interest.
10. Limitation of Liability
To the fullest extent permitted by law, Ishahiza.com is not liable for any indirect, incidental, or consequential damages arising from your use of our platform or the sale of your products. Our liability is limited to the maximum extent permitted by applicable law.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our platform constitutes acceptance of the revised Terms.
Thank you for partnering with Ishahiza.com. We look forward to a successful collaboration!
Best Regards,
The Ishahiza.com Team
